Administrative Assistant


As the Mutt family continues to grow globally, we are looking for an Administration Assistant to support our administrative team.

SUMMARY


As an Administration Assistant at Mutt Motorcycles, you will liaise with customers and suppliers, and provide administrative support to help ensure efficient operation of our office and administration requirements, including finance administration.

KEY RESPONSIBILITIES


Our Administration Assistant key responsibilities are:

  • To log all new vehicle sale warranties
  • To generate and maintain vehicle records
  • To complete/process purchase orders
  • To generate and distribute sales invoices
  • To deal with customer and supplier queries as and when needed, ensuring that any queries received are recorded and actioned or directed to appropriate Team Members
  • To liaise with customers and suppliers on any administrative matters as required
  • To process finance/credits for warranty labour
  • To ensure documents required by distributors, customers or suppliers are dispatched when needed
  • Assist other Administration and Mutt team members when needed

KEY SKILLS/EXPERIENCE


As Administration Assistant, you will need:

  • Previous experience of working in an administrative role
  • Experience of dealing with people in a customer facing environment
  • Experience of working with financial transaction, with previous experience of working in a financial administration desirable
  • A strong customer focus and customer service skills
  • Excellent administration skills and attention to detail
  • Excellent interpersonal and customer communication skills
  • Excellent time management and organisational skills
  • Professionalism and accountability
  • Self-motivation, determination, adaptability and resilience
  • An ability to work collaboratively with customers and team members
  • Experience of using Microsoft Office & Google Suite tools/software
  • To be an enthusiastic self-starter who is willing to learn, and is prepared to work on their own initiative

QUALIFICATIONS


Educated to A-level or equivalent, or with relevant work experience

BEHAVIOURS


As a team member at Mutt Motorcycles, the behaviours we expect are:

  • That you will be open to change, and take responsibility for your skills
  • That you will work with passion and purpose to achieve the Mutt vision and drive performance
  • That you will be a good leader, take accountability and ownership of your actions, and act with integrity
  • That you will support the Mutt team, be flexible and resilient and treat others with honesty and respect
  • That you will aim for high performance and stretch yourself
  • That you will work to spot new ideas and innovate
  • That you will use common sense to do the right thing
  • That you will consider and understand your impact on others
  • That you will do what you say you will do
  • That you will work in collaboration with the Mutt team

ADDITIONAL INFORMATION


Mutt Motorcycle is a growing, entrepreneurial business, with a tight-knit team ethos. Anybody who joins the team at Mutt may be expected to step outside of their regular work/duties to help with other tasks where needed.

GEOGRAPHY


Based initially at our Shrawley Office, with some infrequent travel to our Birmingham HQ. Possibility of the role moving locations in the future.

CLOSING DATE: 12/07/2020